FAQs

Frequently Asked Questions


What is my username to login to the online resources?


You login should be your personal school email address.


How do I change my password to the online resources?


Please click here to change your password, to retrieve your password, or to retrieve your teacher code.


I've forgotten my password. How can I retrieve it?


Please click here to change your password, to retrieve your password, or to retrieve your teacher code.


When I try to retrieve my password, the system says 'This email address is not in our system.' What should I do?


You may not be registered or updated your registration for the current school year, please click here to register with Advanced Placement Strategies.


How do I watch a Webcast?


In order to view a Webcast, you must have the Envivio Plug-in installed on your computer.

Click here for download instructions and hardware requirements
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Question: I am having real trouble navigating in the Webcast..  If I move the counter forward, it should stream to that part but instead it does nothing. 


Answer: In order to advance or rewind the webcast. You have to use the transport controls (ffwd, rrew, slider) within the webcast windows and cannot use the transport controls of the media player.